East Louisville hotel rooms a the Hyattvacations Supechain

"They put us in a smoking room (we reserved a non-smoking room), the room is dirty and outdated, no tissues, only one roll of toilet paper, charged us for a bottle of water, fridge did not work, there was no remote for the TV, sheets had small rips in them, soap dispenser on the shower was disgusting and clogged"

"Waitress needs more help derby day. Give her help!!!!"

"The breakfast could’ve been better. I wished I ordered something instead of doing the buffet"

"Fun, casino, clean."

"Full hot breakfast and dinner; indoor and outdoor pool, friendly staff"

"Service was horrible, the room condition was poor, and we were charged twice for parking and room service. "

"Great staff, older hotel needing repairs and updating..:had shower with leaking faucet that couldn’t be stopped and it’s surface was beat up, older carpet and furniture, no toaster in kitchen."

"Terrible place. I’m not sure if "

"Nice breakfast, some of the staff was wonderful! Big rooms! "