East London hotel rooms a the CitizenM Hotels

"Everything is great "

"I was expecting to share a bathroom, according to the description of my single room. Instead, my room was en suite, with a kettle and a fridge too. I was very comfortable and consequently rebooked for the following week. There is plenty of free parking, a bus stop is directly outside and the nearest tube stations are a short walk away, as are plenty of shops and restaurants. It's perfect for travelling to my job in central London and the price is very reasonsble. I felt safe and respected at Park Hotel, which is incidentally, opposite the very lovely Valentine Park"

"It was okay. I booked via hotels.com but opted to pay later at the hotel. BIG MISTAKE. A £26 Expedia prepayment was taken from my card used to make the booking which I assume was a pre-authorisation payment to make the booking. That was fine, I accept that. The day before I was due to arrive a payment of £267.23 was taken out of my account by oxo-expedia prepayment which should not have happened as I opted to pay AT THE HOTEL. I was also asked to pay the full amount upon arriving at the hotel but thankfully after explaining the situation to the nice lady on reception with evidence of my payment she checked me in. I asked for the invoice on my departure and the amount did not match the charge taken from my account, in addition to hotels.com amount also being incorrect! This is incredibly frustrating as I don't have a correct invoice to claim expenses with the company I work for. I don't blame the hotel entirely I think there's been a degree of miscommunication from hotels.com and the third party Expedia/OYO with payment fees. In future, I will opt to pay in full or avoid any hotel affiliated with OYO or Expedia. Now on to the room review: The room was very spacious with decent utilities and body wash/shampoo/conditioner was provided. The bed was ok but not the most comfortable but the sheets were clean. The air con did not work and the same can be said for the bathroom exhaust fan. There was plenty of towels provided though but no hand soap. Staff were friendly."

"They have free parking, however you can’t get any space if you are late, even has street parking, but only free until 8:30am. The staff is helpful, room is clean. I thought they turned heat on before I arrived, so it was so warm, but it has musty smell, although they have air fresheners. Overall, it’s cheaper and convenient. "

"Excellent "

"For a hotel on a city street it was a prime location to a small shopping mall, restaurants, stores and a public transportation hub into London and throughout. We enjoyed the convenance and price point. "

"Excellent hotel "

"Clean. Accessible. Friendly staff. Shame about the £15 early check in for a couple of hours and £15/day parking"

"Very good, nice area parking available any time "