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"Everything is perfect nice and clean room receptionist very nice and polite willing to help and support,"

"Was handled by Sarah and she was amazing, made us feel very comfortable. Very professional and welcoming. They had limited parking spaces but we were lucky to find one on site. Room and bathroom was clean, comfortable and not bad for the price. I do think they could do with new bedding and carpets, they do look old. In their emails they state free breakfast subject to availability which i thought was misleading as they had told us we had to pay £7 extra for breakfast. Regardless was not bad "

"Perfect, clean tidy friendly comfy bed close to shops"

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"Perfect location and great food "

"Always a amazing welcome"

"Very comfortable room and bed. My first choice of hotel in this location. A fan on hot nights would be welcome. "

"Good location and it was clean. Easy check in and having A/C was a bonus as it was warm in London! All in a very good price. Will recommend!"

"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "