"I’ve been staying at this Red Roof Inn since around Sept. 12/13, and after more than two weeks here, I felt they deserved a review. As a woman staying at a hotel for an extended period, feeling safe and comfortable matters tremendously to me, and I genuinely feel both here.
I wish I had gotten everyone’s names because several employees deserve recognition. There’s an older gentleman who often works the front desk late at night who has consistently been kind and helpful. One night after work I brought him a Chico’s hot dog as a small thank-you. He was so grateful, but honestly, so was I.
One housekeeper also stood out. Because I have my emotional support animal, I maintain my room myself (I even brought my own vacuum!). I asked for fresh sheets and towels and left to run errands. Before she went home, she remembered me and made sure everything was waiting at the front desk. That may seem small, but it isn’t.
My only suggestion is the laundry area. The washer once left my clothes soaking wet and a dryer’s quarter mechanism was stuck. The machines could use some maintenance, and keeping quarters at the front desk would be incredibly helpful.
Overall, I feel safe, comfortable and treated like a person rather than a room number. Good hospitality is often the little things, and the staff here understands that. ❤️"
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