"Almost absolutely everything about the hotel was perfect
Staff were polite
Room was clean & regularly maintained
The valet team were impeccable
The only downside we had is the food. We paid an extra £300 for the breakfast
When we arrived the breakfast buffet was closed for renovation
They alternatively had a cafe or room service for breakfast
Each morning whether we had the room service or cafe
The food was hard, tasteless and not very nice. Almost didn’t finish it every time.
It was so upsetting because we saw on social media the breakfast here was to die for and feel like we wasted those extra few hundreds when it could’ve been spent eating out for breakfast "
"When I arrived, I thought I would have the best 2-day staycation, but I am so disappointed. While the receptionist, Ms. Indira, was very helpful when I reached, we were not happy with the stay after that. The AC was not working on both room and restaurant, and whenever we called for housekeeping, they were very delayed and many other issues.
We really wasted our money for no reason.""
"The property is amazing! Location is perfect and the team is wonderful, from Loreen at reception, Hesham with our luggage, the housekeeping team, Inas at Zeeta and everyone that made this special!
I would highly recommend this hotel to anyone that wants a quick escape within the city limits! It was spectacular and the team paid attention to every detail! Would definitely come back again!"
"Great experience and staff. One thing I could say maybe the bathrooms in the guestrooms could use an upgrade. Other than that everything was wonderful."
"Front deck are very friendly, helpful and professional
All the staff are very courteous and helpful from the gym to restaurants,, very clean large rooms "