Dry Prong Hotels

"clean room"

"Angela was the best! She had a lot going on and still smiled through it all. Angela was also the airport shuttle driver, the check in receptionist and lobby attended. The rooms needed better upkeep, very dusty and the room amenities like body wash was empty. Needs work. "

"Could not get a wake-up call two days in a row. Otherwise very pleasant stay."

"Worst place I’ve ever walked into. I couldn’t run away fast enough "

"Absolutely loved our stay. The hotel is absolutely beautiful. Clean rooms, and very comfortable beds. "

"We were not greeted by an employee, had to wait a few minutes. The worker came in saying she was outside on her break. It waa nice to have the beds separated in two room area however one bed was absolutely broken. We went to get breakfast about 6:30, as we had been told it starts at 6am. We were then told Saturday morning that it starts at 7am. This was a problem for us because we needed to leave before then. There wasn’t soap for washing hands AND showering. We had to pick one, so bring body wash. Our curtains wouldn’t close so we had street lights shining in through the night. We personally wouldn’t pick to stay there next time. "

"Gantry (hope I spelled that correctly) was great and helpful. "

"We checked in at almost 4pm. We were give 2 dirty rooms. Apparently they’re short staffed and don’t know the rooms were not clean. It was frustrating but the front desk staff was apologetic and pleasant. The hotel is fairly new. "

"Worst hotel stay ever. We only had one hand towel and one wash rag in our room. When I went down to the front desk to bath towels and more washrags I was told they ran out and there were none available! How is that possible! Went down for breakfast the next morning at 8am and they were out of almost everything. Again how. Staff said the issues were because they were booked full! How does that make sense? You know how many rooms you have and how many are booked so you should be prepared with enough towels for every room and enough food. And then there was the fact the rooms were not cleaned well. Former guests hair in the shower, etc. There were old stains in the carpet. The mustiness of the room had my allergies acting had my allergies acting up so much I couldn’t stand it - eyes watering, headache, etc. Because of these issues we check out a day early - Saturday morning. The lady at the desk told me she would email me a copy of my receipt. Still haven’t received it. And I was charged for the full two night stay. One thing I want to say positive is about the young man that was working the desk Friday night. He was really trying to do a good job dealing with a lot of guests issues. But they were things he couldn’t control and he was there by himself. But overall the worst hotel experience of my life - and I used to travel 85% of the year on business. Just very poor management and ownership. "