Drigg and Carleton Hotels

"The stay overall was quite good but it was a disappointing experience. After booking we where informed that work was taking place and we may be subjected to noise. I made contact to explain this was to be a special break for my Wife's 60th Birthday and they should have warned us about possible disruption before booking. A reply was sent apologising for this, but told us to make contact with reception where steps could be made to make up for this. Upon check-in reception knew nothing about this and told us the Email we had was from Expedia and they hadn't been informed, so could do nothing for us. This despite the Email being 'signed' by the hotel. The room itself was ok, usual size with Tv and tea/coffee facilities. Couple of items could have been cleaner but nothing major. The shower was easy to use with good flow and temperature, unfortunately the cubicle itself was rather small. Shame really as there was some wasted space around the enclosure. And now the 'view' ? I wasn't expecting the rolling hills of Cumbria but the part derelict building that filled the window was a surprise to say the least ! The cooked breakfast was made to order and arrived hot in good time, though the half Black pudding slice was a bit stingy. Coffee was good and a decent array of cereals, toast etc."

"The Breakfast was wonderful. Looking at the amazing views whilst eating the finest produce was totally 5 stars. the Full Cumbrian is highly recommended. The brothers Adam and Michael would change the items on the plate for you. Top service."

"Room was clean.Parking was easy.The bar was bright welcoming with pleasant staff."

"The room overlooking the lake was beautiful and the spa was amazing! Just make sure you book the thermal journey with the hotel asap as it gets booked up very quickly and we nearly missed out. The thermal spa journey was by far the best experince. "

"Our room was in the attic, low ceilings and up 3 flights of stairs. Room was clean and bed comfortable. Many people waiting to check in at 3.00 but rooms not ready a few minutes before. Breakfast on the second day was chaotic with hot food in short supply, the serving staff worked hard obviously a kitchen problem. Wouldn’t stay again."

"The staff and service was fantastic, the breakfast was well cooked and a late check out as part of the cost made it all extremely worthwhile."

"5 star breakfast, staff and overall atmosphere "

"Lovely polite friendly staff. spotless spacious room with a pretty view & lovely little touches throughout the hotel. Free onsite parking, Spa was a real treat - open til 8pm which is fab after a day of exploring. Only negative was the coffee at breakfast was very weak but coffee machine was better! "

"We booked two rooms for one night stay. The team at Kellbank couldn't be more helpful and friendly. We travelled with our dog and that was not an issue either. We will certainly come back. "