Douro International Natural Park hotel rooms a the Independent

"The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz...

"Lo aconsejo muchísimo para el que quiera 1 escapada. Buena relación precio calidad"

"This is a wonderful hotel, fantastic location & facilities. Staff are amazing, we really enjoyed staying there, highly recommended. Food was excellent !! "

"Hotel en buen estado, limpio, pero la habitación estaba muy fria y con un molesto olor a tabaco, a pesar de estar prohibido fumar en el hotel."

"M"

"Very nice room. Access to the thermal pool was great."

"We thoroughly enjoyed staying at this location. Originally we were only going to stay one night but then ended up staying an additional two nights. The property was beautiful and conveniently located. The whole staff treated us like family specially Agnes. She was amazing. She was so helpful and even booked our dinner reservations one night. She’s the reason that we had no hesitation booking additional nights"