"Staff were a true highlight. Liam at the front desk was remarkable — attentive and genuinely supportive throughout our stay. Bryan at the bar was equally amazing. Have patience during complimentary happy hour; you can grab your drink and return if you do not get a seat at the bar. Room requests were handled quickly and without hassle.
Pet-Friendly: Very accommodating. We were near the elevator which made taking our pup out easy, but Buildings C & D sit closest to the trail and dog parks — definitely request those if you have a senior dog.
Room: We stayed in the one-bedroom suite — a nice space, though showing its age. Kitchen, living area furniture, and shower hardware could use refinement. The shower handles detach easily (furthest left = off, right = hot). Request slippers — wood panel floors are hard to keep clean. Bed was firm and comfortable; request a comforter since the provided blanket is small. AC runs cool but felt stuffy — opening the balcony door at night helped.
Amenities: The Wilson restaurant is great and easy. The pool is lovely during the day, but the party music and bright tree lights need to cut off around 8pm — music ran until 10:30pm, lights until 2:45am. Also: windows have no tint, so rooms are visible at night — be mindful on floors 1 and 2. Blackout curtains block your morning sun entirely & I hated having to use them.
Would we return? Yes — but only when traveling with our dog, requesting Buildings C or D, and staying away from pool-facing rooms."