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"Spotless, nice staff. "

"Excellent direct transportation to and from CTS airport by premium bus service"

"Room service is good , very clean"

"Pillow is very comfortable "

"Great hotel and service."

"A great hotel in a great location. Handy to do many features including restaurants, karaoke, shopping, transportation "

"Service, food everything was perfect!"

"Comfortable room with nice window and view. Great location "

"We stayed at the JAL City hotel for 5 nights. Overall, we were very satisfied with our stay. The hotel is very close to Nakajima park, transportation, and a variety of dining options. However, there is construction going on next to the hotel. We were originally assigned a room right next to the construction site but were able to change the room to the opposite site of the hotel, away from the noise of the construction. The breakfast included a variety of options; however, it did not change much during our stay and it sometimes got very crowded so we had to wait a while before getting seated. The staff were the highlight of this hotel; service was excellent."