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"Hotel location was excellent, right at the Exit door from train station. Susukino area have plenty of good foods. Room is clean and facilities is great. The only area for improvement is breakfast. Food selection is the same everyday, one young staff cooking at Chef Kitchen area is not friendly, very strict and he make his own rules, wagyu beef rice bowl should serve with 3 beef slice but this Young chef only serve 1 slice. Please change the food selection everyday, completely plain if foods is the same everyday "

"The staff was very accommodating and even sent a birthday note to a friend I was traveling with. Little kindnesses make a big difference."

"Men’s spa’s clothes change room was little bit stinky but totally good."

"Good"

"Great room, incredible breakfast buffet, excellent staff and location. Rate this a 6 star!"

"Great vacation and fantastic view from the public bath"

"Nice surrounding and nice room. "

"The staff kindly held our luggage until check-in time, which was a nice convenience on a busy morning. The building is a little dated, but the room and bed was quite comfy. The location, in the heart of the Odori area and close to the subway and streetcar was perfect."

"The receptionist is very friendly and accommodating. They accidentally reserved a smoking room for us instead of a non smoking room and they were very honest that it was their mistake and very apologetic about it. They even offered to give us free breakfast vouchers"