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"Hotel was on a steep hill and room was dated, but very clean, great food, staff, and views were awesome!"

"We prefer the rooms overlooking the West; town side..."

"Old,tired, worn out every thing."

"It’s ok, but not for the price, …it doesn’t convey a sense of luxury. I have also been to the Ritz Carlton in the same island and for a little more you get real feel of luxury, much better service and attention to details. In summary, I would choose it again if the price was half or less."

"Check in was not welcoming or helpful. Tried to put us in a 3rd floor suite. I paid for a walk out lanai on the beach, on the first floor. Our room was very outdated, not very comfortable. Bathtub jet’s didnt work. Also, bath water was brown/taupe color… Soo disgusting. Some staff at restaurant were not personable, or couldn’t multi task orders. Beach was beautiful and so was the ocean. Food & drinks at restaurants were delicious."

"Slow staff"

"Bugs everywhere termites eating furniture our entire stay Window busted in the Room Shower drain is a hazard sharp metal How this hotel rates 8,6 is a disgrace to this agency and no other complaints I find that shocking "

"I absolutely loved my stay at the Pink Palm. The staff was friendly and my room & balcony provided the perfect space to recenter during my solo trip."

"All the staff were amazing "