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"Fabulous stay, all staff accommodating, and first class breakfast. Thank you for lovely stay. "

"Loved the hotel and location. Bedroom was too hot and heating control didn’t work but hay was rectified instantly by maintenance. Great pool for pre-breakfast swim too! Would love to come back "

"Comfortable, clean and welcoming. "

"Courteus, efficient and friendly staff, very clean, modern hotel, appears recently refurbished. Nice room, quite small but comfortable, good shower + bath. Cannot think of any negatives."

"The room was very clean and comfortable.The shower was powerful and the water was lovely and hot The breakfast was good and the staff were all friendly. "

"A very comfortable, quiet room"

"Fantasticly clean, well kept and friendly staff. The breakfast has a great variety of pastries, cereal to a full English. The bar is well stocked with a good variety of drinks and the bar menu is a great addition. Free WiFi is excellent. Only downfall was the height of the bed as my mum struggled to get up off it but we managed and it didn't damper our stay. We love it here and will return as we have before. "

"Welcomed by friendly Front Desk member. Enjoyed a cocktail at lounge while waiting for room. Check-in was easy and quick, room clean and one we requested. Stay was very nice. Good dinner in restaurant. Would return and recommend. Just across the bridge from Shambles for Christmas shopping, Minster, park, river walk and other sites of interest. "

"Had a great stay in this hotel, the staff were very friendly and helpful. We upgraded to premium double room and it certainly didn't disappoint, the room itself was spotlessly clean and the bed was huge and very comfortable. Would definitely recommend this hotel."