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"The hotel is clean, lovely view of Charlotte uptown, easy walk to the train. The breakfast buffet was excellent! Overall, wonderful place to stay. "

"Yes"

"The housekeeping staff were very nice and helpful. Even the staff at the front desk, breakfast area was always well kept, no food on the floor or counters. Even the sitting area for breakfast well kept. "

"Very kind and hardworking, thoughtful staff. Thank you to everyone there for going way above and beyond."

"Clean room, pleasant staff, great stay. Road noise bled into room at night, however, it was a Friday night and I downtown was quite alive. "

"Wonderful time!"

"Very clean and everything was excellent. The room was amazing and we loved it. The staff was very courteous and helpful at all times. When we come back to Charlotte, we will stay here again. Thank you."

"One of the greatest place in Charlotte "

"The staff was great and very friendly; however, the room itself was disappointing. We were placed in a handicap-accessible unit with a very small shower and a shower curtain, which was not ideal. The bigger issue was that the shower drain was clogged. Within seconds of turning on the water, there was over an inch of standing water around our ankles. I reported this immediately and was told maintenance would be coming, but from check-in to check-out, no one ever came to address the issue. Additionally, we were charged twice for the room and are still waiting for the second charge to be refunded."