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"My small family pulled in after a long day of traveling and were warmly greeted by Keshang, who got us checked in quickly, offered water, and even a toy to my small son. Our room was super spacious and well prepared. Each morning offered a massive free breakfast that easily saved us $30+ per day. The laundry facilities (2 wash/2 dry) are free to use and you can buy soap/dryer sheets at the front desk. Speaking of - someone is at the front desk 24/7 - I'm super appreciative of this. During a one week stay, I interacted with at least 4 staff members and each one was very friendly, pleasant to speak to, and offered help at every turn. The only drawback is that there's a BBQ restaurant across the street that played outdoor live music on weekend nights. It didn't seem to go past 9pm so maybe there's a curfew, but when you're doing bedtime for a small child at 7-8pm, it was off-putting. We were on the far side across from the pool. Aside from asking for a different room, we loved this location and would definitely stay again."

"The general area is a dump, which sadly makes someone think that this Red Roof must also be a dump...but it's not. I stayed in the back building and the room was spotless, had a nice kitchenette that had a sink, fridge and microwave, which is more than I typically get in a room. Bed was comfortable. I didn't get to use the pool but it looked clean and well-maintained. Exterior needs some work to make it look as nice on the outside as on the inside. I'd stay here again without batting an eye!"

"Loved the outdoor patio with the fire tables. Relaxing space "

"We stayed at this Hampton Inn because it was close to the Nexus Center Ice Rink. Our room was clean, staff was friendly and accommodating. Free breakfast was good, with multiple choices. Would definitely stay here again."

"Gorgeous hotel "

"Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry"

"Stayed here on our bicycle ride along the Erie Canalway Trail. It is right next to a trail and has a swimming pool. It has several grocery stores next door, but they all closed at 8 pm (a good place to grab yogurt or something like that for breakfast). There is a Domino's Pizza and a pharmacy next door. "

"Staff was great, breakfast was good and it was close to where our son's in-laws live so it worked out wonderful for us."

"It was okay for a one night stay"