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"We’ve stayed a few times after the last few years. Everything is always great! Comfy beds and everything we need. Location is convenient too. We also love the guy who serves breakfast - I think he said his name is Jim. Great guy and my kids love saying hi to him. "

"The hotel was cery modern, updated, clean and well maintained Their pool has wonderful accessibility for all bodies who like to swim (a built in ramp that my toddler enjoyed splashing on). The water was a little cold in the pool, but we *did* go swimming in december 😆 we visited the strong museum for my toddler's bday but at the end of the weekend, she said swimming in the pool was her favorite part of her wbole birthday!!! Thanks for helping her have the best day ever! ❤️ breakfast was really busy, so guests should get there ealy for the s'mores waffles!! 😀 shout out to the breakfast staff and the guys shoveling the snow every night during our stay! Thanks for doing such a good job!"

"Staff and clean room"

"Very nice hotel. Rooms was clean and quiet. Staff at registration was very helpful."

"We love going there but the rooms need updating. The TV was broken and we called the front desk and no one came. The Spa was Fabulous. We had pedicures and massages. So relaxing. We do love going there a couple times a year. "

"Clean room, staff"

"Clean, charming, and comfortable!"

"Best Western Marketplace is always my go to when I visit Rochester. As always, the room was clean and comfortable. The staff are always nice and helpful. "

"Great breakfast, variety, healthy"