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"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"Very helpful cheerful staff Prompt service Great ambience"

"Helpful staff, clean rooms and good location"

"All the staff at this property is very kind and welcoming. Also, the food was also amazing."

"Amazing & Comfortable stay, hospitality was amazing, clean and hygienic room, breakfast was delicious. "

"i am not stay in the Hotel send my to Hotel fahr se way"

"Hotel is very close to Nishat garden. Good comfortable rooms. Amazing staff and food. "

"Terrible checkout procedure"

"A centrally located very good hotel, the staff is cooperative and helpful. The owner of the hotel is a very nice person."

"It was a well round exp!"

"Nice place to stay "

"Very bad experience at this property the food quality and service is extremely poor the staff behaviour is not good aswell won’t come here anymore "

"Excellent room, service. Great food in the resturant. Great location"

"The building is well designed, but the interios have been done now, so its clean and fine. The passages are little empty but wokrs perfectly."

"Excellent staff! Comfortable stay"

"A very romantic place on the lake Dal, very friendly and accomodating houseboat owner and boat driver, definitely recommendable, I would go there for a second time!"

"Budget hotel, as per hotels.com photos & actually different, Breakfast ok but hotel owner very nice & fully helpful, "

"Food, service and the rooms were great. We had a wonderful experience…Just the hot water shower and one of the room heaters was not working."