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"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "

"Excellent service. Staffs are very friendly and provided uncompromising service. Would stay again and definitely recommend to my friends and family "

"L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!"

"This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!"

"Neat hotel. Complimentary soup was delicious!"

"The overall experience of my stay is terrible: there are molds in the bathtub; the toothbrushing cup was used as cigarette trash tray by previous occupant and was not replaced when we move in; the washbasin is jammed; the sewer make noises randomly the whole night; the receptionists and staff barely speaks English. The only good things of the hotel are exterior view and food. "

"Près de la gare.Train et autobus. Les services à l'hôtel sont excellents. Propre. Déjeuner inclus . Standard et quelques mets de cuisine locale. Très bon. Les autobus de ville nous amènent aux sites 'Tsurumidai' et 'Centre Akan International' pour voir les grues 'Tsuru' Horaire à vérifier. Information touristique près du pont Nusamai."

"Probably the side across the estuary/river has more entertainment options."