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"Lovely hotel in the centre of Canterbury “city” convenient for the Marlow Theatre, Beanie Museum and the Cathedral. Very comfortable room, good food, very friendly and helpful staff. Would definitely stay again."

"The staff were absolutely amazing and so was the room and the whole hotel was beautiful. I certainly going to stay there again."

"Room Spotless with cleaners doing a great job over our six night stay.Location perfect with sea views right across to France.But the staff are the heart of this hotel.Every member we met from Breakfast to Dinner were friendly, helpful and welcoming.Highly recommended!"

"Smooth check in receptionist Very helpful spotless clean room with sea view great breakfast "

"Superb staff - Cameron in particular "

"Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar"

"Welcoming staff on the reception very clean rooms great restaurant staff very excellent location, overall very happy will stay again "

"Staff, as always, excellent"

"We chose the hotel because it is dog-friendly. We had some issues, but the staff sorted them out. Parking was paid for at the hotel, which was on the road. There was a blue badge holder’s parking space on the road, not far from the hotel, too. The room was large with a low sofa. We chose a king-size bed. It also had a bath on the lower floor, which I requested because of my health issues. It was very clean, had small amenities, and we could drink water, coffee, tea and hot chocolate in the room. We bought a half board when we booked. The dinner was either a starter and a main or a main and a dessert. They were delicious. There was a happy hour—two of the same cocktails for £15 in the hotel on the days. The cocktails were lovely. The breakfast had a full selection, all very freshly made and tasty. There was a continental breakfast, too. On Sunday, we could choose breakfast from the buffet as much as we liked, and on Monday, they brought the hot English breakfast to our plates. A drink from the Tochibo machine offered delicious coffee and mocha. All staff members were very friendly, helpful, and hardworking. Thank you very much to all staff members. Our dogs and we had a pleasant time in the hotel. We hope to come back again."