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"Staff was friendly, attentive, and always willing to help with anything we needed. The hotel was very clean and well maintained, which made the stay comfortable and relaxing. One of the highlights was definitely the beautiful views — perfect for enjoying the surroundings and disconnecting. Overall, a pleasant and peaceful place to stay. I would definitely recommend it"

"Nancy was amazing at the front desk. Felt like a concierge almost."

"Las Habitaciones impecables! Los Baños impecables!! Con un bar en el lobby muy acogedor muy buena atención. Además no requieren el pago completo para hacer la reservación."

"This hotel is a great option with a top location. The room was big enough, the staff very friendly and the included breakfast was a nice feature. The town is tiny and you can walk anywhere, but we discovered a shortcut behind the property that took us to the pier, that was very useful on our way back to Panajachel. "

"This hotel is a little treasure. Super clean. Very new (or perhaps recently remodeled) and with nice rooms with hot water. Attention to detail is obvious regarding construction and the staff is typical with wonderful Guatemalan service and courtesy. It’s a little mansion with marble and nice couches to sit in the common area where you can chat with family. Pricing is very reasonable. Now, it is off the beaten path, pretty deep inside San Felipe, a great place, for visitors to see a slice of Guatemalan life. Not a lot of foreigners here but you always feel welcome when you are warm to those around you. Take a walk down to the hammock bridge (wear repellent) and see evidence of the lava river that recently displaced many folks. GPS is a bit tricky getting to the hotel. Be aware of this but don’t give up. We suggest Waze. Google Maps got a little turned around. Parking would be near impossible but the hotel will let you pull into the parking the spots actually in the hotel portico. BTW they let us check in early (12pm), yet again how accommodating service tends to be in “chapin” culture. As for food, we didn’t eat at the hotel and used google to find some places to eat (El Fogato and a taco shop, La Chingada) and both were good. We walked around on a Saturday as total strangers in the dark and felt COMPLETELY safe. You’ll get plenty of “good evenings” and “good nights” when you give them. Reserve without concern. You’ll enjoy your stay at this Jaguar Mansion. "

"Beautiful all around!"

"Wonderful stay "

"This spot was booked for our honeymoon. The lake town is vibrant and full of energy. We loved this establishment because it captured the beauty of the lake while allowing us to enjoy our time away from all the noise. The staff here made us feel fantastic and knowing they have a restaurant on site where all the staff get to know your name was fantastic. We went from town to town after our stay here and I wish we stayed in this hotel for the whole time. "

"el lugar fue muy accesible, estblacimiento muy limpio"