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"The hotel was clean, well maintained, and well located. The room was spacious and well appointed. The bed and pillows were very comfortable. The staff was extremely helpful and friendly. The only (very minor) complaint I had was that there were no scrambled eggs at the breakfast buffet (they did have egg sandwiches), and there was only one meat option. But what they had was definitely more than adequate. I really liked the Craftsman and will definitely stay there again on trips to the Syracuse area. "

"Great experience "

"Best location and nice hotel"

"Excellent facility in a challenging location"

"The room was beautiful, the pool hall was fun!"

"Room was clean and you can tell it was recently updated. Front desk staff were pleasant and helpful. If I need to come back to this area I would stay here again. "

"I would stay there again and recommend it to others"

"We enjoyed our stay. Every single employee encounter was met with a smile, friendliness"

"Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry"