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"It was raining heavily the day we checked in, so it made us cancel a lot of our plans causing us to arrive a lot earlier than our check in time. We had just planned on asking to store our luggage while we wait for the check in time. The front desk was so kind, and the cleaning staff were so efficient that our room was ready early, and they let us check in early. It was so nice to get out of our wet clothes and take a warm bath. We thank the staff for their hospitality. Also, the hotel is gorgeous and meticulously maintained. If I am ever in the area again, I will be sure to book another stay. "

"Convenient! Very close to the JR station. Breakfast and artificial onsen are included. "

"Great management."

"The hotel exceeded our expectations and was very cozy"

"It was as if taking a step back in time. Drifting off to sleep in a dark room with the snow falling through the positioned sliding windows as to not see any of the surrounding modern day buildings, was a marvellous experience that I shall treasure forever. Great amenities, a karoke room, natural onsens, a library and not to mention both a wonderful supper and breakfast, not to mention buffet style. My only regret is not booking another night! And the highlight for me was sitting in the natural onsen, both in daylight and below the night sky with snow falling, yet being warmed by the natural baths watching the world go by. 10/10 for me! Can't recommend enough!"

"Really nice and clean"