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"During our stay, one of the towels in our room was not clean and had a strong odor, which I unfortunately only discovered after showering and using it. The garage entrance is also extremely narrow, requiring side mirrors to be folded when entering and exiting. After checkout, when retrieving our vehicle, my wife briefly stepped forward to help fold the mirrors (which automatically unfolded when the engine started). The parking attendant repeatedly shouted “No! No! Out! Out!” at her, even after she had already stopped and was trying to explain what she was doing. I understand there may be safety or liability policies regarding access to the garage, but the way this situation was handled felt unnecessarily aggressive and left us with a negative impression at the end of our stay."

"The hotel in a central location, a clean room and a good breakfast"

"Great staff, spacious room with nice amenities-loved the night gown & location. "

"Located right across from the train station, it is within walking distance to major sights and shopping."

"Clean, spacious room. Large bath, separate toilet. Best location: one block from Morioka Station, in the other direction are shopping and restaurants street, castle ruins, red brick building, park. Excellent breakfast buffet to start the day."

"Very kind and helpful staff! Will definitely book here again next time I visit Akita!"

"It has everything we needed. Location was also perfect. As added value, we can take out our breakfast (this is a huge plus for me since I usually eat brunch, not breakfast)"

"Everything was wonderful "

"The coin laundry service was easy to operate. Room & toilet was very clean"