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"Enjoy my stay at this hotel, staff were excellent & place was very clean. Great location with restaurants & shopping close by. Would recommend this hotel to future guests."

"Excellent! We especially enjoyed the breakfast buffet. We would definitely stay here again."

"The room was very clean. The staff was extremely helpful and friendly. I didn't have the breakfast nor use the parking so I can't speak to those areas. I had an amazing stay and really enjoyed my room and the location. I will definitely stay here again when I am in the area."

"A great stay. Close to everything too. Would stay again."

"Awesome place and super friendly staff. Great location!!"

"Can’t ask more, all excellent"

"Very good hospitality."

"I booked the hotel room at the last minute of Akita Kanto lantern festival without higher price. The room was very clean, hotel staff were helpful, and amenities were very good."

"Great location super easy check in and check out great value for money"

"It was an 8 night stay and what stood out for me was the hard working staff who do their jobs well! "

"Perfectly clean room, very helpful staffs, and the wonderful view from the breakfast place. "

"Staff was great, food was delicious and the onsen was relaxing"

"Lovely place. Worth the visit and definitely try the onsen. "

"The hot springs is amazing Nice stuff Food is great I want come back again "

"Very good!! Beautiful "

"お部屋のリニューアルがされておりキレイでした。大浴場も利用しましたが満足できました。予定があり朝食は食べれず残念でした。"

"Very close to train station -30 second walk. But also very quiet no train noise. This is a modern hotel that was a joy to stay in. I would definitely recommend and would stay again if ever in Kakunodate again. Check in is unmanned so you need your booking number and use the check in machine."

"This was a beautiful hotel, the hot baths were amazing and a very good breakfast."

"Amazing staff, food and hospitality "

"A good hotel, I will stay if I visit here again."