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"Best hotel in Japan"

"Room was really clean, the staff were super nice really enjoyed my interactions with them. The onsen was great. Wish I spent more time there, the sauna was super hot. The buffet is a big thing there but that for me was the weakest part of the experience. "

"Dinner and breakfast are very nice. Onsen is very nice. But room is a bit old and bathroom is not hygienic."

"No.１ hotel in Japan."

"The staff was great! Onsen was pristine and food and accommodations unique and create a wonderful experience. "

"Quiet area."

"Feels like a real Ryokan, with the Japanese style room and outdoor bath."

"From the moment we arrived I felt like we received white glove service. The staff was friendly and spoke multiple languages, inc English. Checking in was super easy for us. They have reserved bath / shower time for the limited shower space but it works & the showers/bath was very nice. We cooked dinner with the supplies given and would definitely come back in the near future. It was a memorable experience with great views of mt Fuji! "

"Incredibly kind staff !!"

"Stayed here on a family holiday in 2 double rooms. Convenient location as we were driving and good value. Very helpful staff. Clean rooms with amenities available as required. Dining options are available nearby; the sushi place directly across the road is excellent! Would be happy to recommend to others who would like a slightly unusual place to stay "

"Nice place to stay if you like to hike Mount Fuji. It is about 40 minutes away. "

"The food Was delicious. It Was a very enjoyable meal to see. in large quantities .I was very satisfied."

"It was a good that there was a laundry for a free breakfast ."

"We enjoyed our stay here ! The dome rooms were super cool! I took really nice photos here and was able to put together a nice video and received many good feedback! Weather was clear that day so we had a clear view of Fuji from our room! Staff was nice ! Just wish the breakfast was better !"