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"All of it "

"The staff was amazing. Especially want to call out Andrew at the front desk, Terrance the maintenance person, and I think the late night front desk person’s name was Tanisha. They were all very friendly and helpful. We had an issue with the heat and Terrance came up immediately later at night and fixed it within minutes! "

"Clean room quiet and nice staff"

"The stay was fantastic. The fact that there was a starbucks made my wife very happy but on our last night of our stay there was a bit of a scare that quite honestly could have escalated into something terrifying. There was a man who somehow gained access to our room (luckily we had the door latch on). The man was trying to get in to our room after gatting it opened. We dont understand how this guy got a key to our room. The man was naked from the waist down and was very drunk. He was also very rude when we confronted him. We called front desk twice and they managed to get him into his correct room two doors down. This could have been dangerous ..we could of reacted and hurt this man, or he could have hurt us while trying to get in the room...This is unacceptable...a person should feel safe in their room. "

"We’ve stayed at the Blake at least three times, and the facility is always nicely kept up. It’s convenient to be able to walk to Yale as well as all the shops and restaurants that New Haven has to offer. Parking is hit or miss and the rooms can be noisy on the weekend."

"Room spotless and staff services "

"Clean room! Free coffee in lobby was delicious!"

"Brian, front of house, kind and excellent communicator!"