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"We arrived at the hotel at 9 AM knowing we were very early for check in. We left our luggage with the woman at the desk and she helped us find a place nearby to have our laundry done. When we returned around 1:30, our room was ready. As a nice surprise, we were upgraded to a larger room."

"Ibis is basic but has everything you need, most importantly close to centre of old Town and everything within walking distance...staff are excellent and really friendly which makes it so much easier...rooms are small but ur not in the city for the hotel, ur there to see the city, so all you need is a good safe base, which this is...didn't eat there but menu looked alright....pillows are the only negative -its like a bag of socks!- nothing a few beers can't cope with but not sure how anyone who is serious about sleep will cope....but other than that all good, have stayed here 4-5 times so that should tell you everything "

"It has the best location, two minutes walk from the train station, centrally located in The Royal Mile. It is very close to restaurants, and shops. The bed was very comfortable! There is an ongoing remodeling and they start at 7 am. And the lift was out of service and there were signs for reception and none for the lift. We went around our floor a couple of times. The bathroom sink gets clogged easily."

"For us, this hotel was absolutely perfect! We had a beautiful view of Grassmarket, and the castle. Room was very comfortable, breakfast was very good and staff was helpful. Keep in mind that you are in a noisy area. It wasn’t an issue for us, but might be for some. "

"We loved everything "

"Great location. Right across from the train station. One street over from the Royal mile and a bridge crossing to New town. Great snacks and drinks at no cost in the room. Wonderful rain showers and great heat and air conditioning."

"Air conditioning was weak, we woke up a few times hot. The room was stuffy and dated. It’s not a luxury experience, it was average. The rest of the hotel was lovely and the food was excellent. Wouldn’t come and stay again but would eat here."

"Staff at reception excellent. Had a window free room, very compact and warm, but ok for one night. Very handy for train station right across road ."

"We were in room 113 and it was horrible. I booked 10 months in advance and got the worst room in the place. The windows were painted over so we didn’t see the bin area that would have been our view. Room was also next to the maintenance room. It was so loud. Staff were still tossing things in the bins (as loud as possible) at 11:30p. It must also be their smoking area because I smelled cigarette smoke coming in around midnight. At 5am I was startled awake thinking there was a huge thunder storm, turns out it was staff again in the bin area doing god knows what, but it was so loud! The door they were using squeaked loudly so we heard every time they opened and closed that door. We were so exhausted we had to skip our early tour of Edinburgh Castle to try and get a little more sleep. We ended up skipping the tour after that as well - we were just so exhausted we just wanted to get out of the city. We will never stay at this hotel again. If you ever get room 113 or near there, ask for another room!"