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"There should be more beach chairs and umbrellas on the beach. There is less than 10 umbrellas, for the size of the hotel more is needed. I was here for 3 nights and attempted to get an umbrella on the beach after breakfast and was not able to. "

"The service here is terrible. There are lots of locals from Saigon that come to this hotel and is very loud. My room had a water leak, nothing was done about it. I requested two bottles of water from room service and was told there would be a charge. But if I dialed reception and requested there would be no charge?!?. So I requested it from the receptionist and was still charged when I checked out. The breakfast buffet is underwhelming. This does not meet a 5 star standard, I would say it's a two star at best. Would not recommend this hotel."

"The hotel is centrally located in Lạng Sơn city with easy access to everything. The hotel is in excellent condition. I would give it a 5 stars rating."