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"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"Great stay!"

"We had the japanese western style room which comes with a small Japanese dining area which was very useful. The toilet has a bathtub and the shower head with a mid high stool useful for elderly and pregnant women. Appreciate that the toilet bowl is separated from the bathroom. The beds were really comfy and has beady pillows. The blanket was very cushy. There's a delicia supermarket 15mins by foot. And lots of home run restaurants within 10mins by foot. Love that L2 there's a common area where you could bring your own food to microwave. However, would be better if they could place a basket containing water, towels even if a do not disturb sign is being put up."

"Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options. "

"Staff were helpful and friendly. Room was clean and of a good size. Laundry facilities were also good "

"The service during my stay in Hoshinoya was the best. It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya."

"It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner."

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out"