Kent Vacation Rentals

"Good location, nice lobby and bar area. The other areas were very tired. We stayed in 118. The shower had very weak pressure, the bath enamel was peeling and floating in the bath. The basin was rusty. There was no sanitary bags or bin. We knew there were no toiletries as such. But the dispensers were muddled. Ie hand cream was shampoo. Very very poor lighting in the room and the paint work and carpet was very tired. Very nice breakfast both mornings but there was a very odd vibe on Saturday night as if the staff were on edge some people left as the waitress too long but our food was nice. Nice pool area and clean changing rooms that were well equipped. It wasn't nice to see rows of wine bottles and glasses etc outside rooms for literally hours. The WIFI Was also really poor throughout."

"We had an amazing stay for my partners birthday. The little touches that the hotel did were so lovely. The staff were amazing and nothing was too much trouble. Make sure you eat at the Korean cowgirl as it was great potion sizes and good value for money. The only thing I wish was a bit better was the spa, if it was a bit bigger and had more loungers."

"Staff were very good. Room was good, with a large comfortable bed, decent shower and an iron and board. However March 28th and we couldnt get any life out of tge aircon, so was on the chilly side. (To be fair, we didnt ask about it so not sure if our room had an issue.) Breakfast was straightforward, but a good general selection. You get a "discounted" parking rate as a guest £6 instead of £12, but who else would be parking there? "

"We had a really great room and all the staff were so helpful ten out of ten 👍👍"

"Room clean and comfortable. Parking was inconvenient. Not clear in hotel description where to park and how to get there. Many streets NAV system old us to use were blocked off to vehicles. Once we found the parking garage, the hotel paid for parking. The hotel was very close to the cathedral and shopping."

"Breakfast poor quality . Pillows poor "

"The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up! Otherwise a nice hotel"

"The room was cosy and the staff made two swans and put petals around the bed. So kind and it was lovely the spa. I have used the gym and spa many times as a member until I moved. First time staying though and loved it we did."

"Excellent staff in reception, bar and restaurant. Very friendly and welcoming. Bedroom and bathroom adequate, very clean but a bit dated. Breakfast was very good. Lots of choice and well cooked."