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"This was our third time staying at The Residence. The location is lovely, staff are very friendly and helpful. Highly recommend."

"Romantic & spacious enough for a couple stay"

"It's such a beautiful resort. absolute paradise"

"The staff is outstanding, especially Rafique. Lots of mosquitoes, room mosquito replicant available. There are no Vegetarian food options."

"Amazing stay. Will come back again. "

"Wonderful staff! "

"good location！！good staff！！"

"The property has a terrible regard to cleanliness and comfort of their guests. Too many cleanliness issues from the room, to their restaurant even in its public area to get to the guest rooms. Shame because the beach is great for swimming, calm waters and great sand. The pool is not bad at all as well. Other than those two, I would not recommend this property to anyone who wants to go to Bintan for a quick R&R - not only that its more than an hour from the terminal, the property is just not...

"Everything was fine including service and staff but the bathroom was kept open due to lack of lock from outside and this resulted in a rat entering the room"

"Great stay. Very friendly staff. "

"The bungalow room is good but their deluxe room bedsheet and pillow is abit dirty. Service is good."