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"This hotel is tired. It needs renovation. Staff are generally attentive (the more senior ones anyway) others not so great. I wasn’t told I needed to bring my breakfast voucher to breakfast and they made me go to get it from my room! Bathrooms are old and shower over the bath style. Overall I won’t be going back."

"The room was great. Staff were helpful and friendly. The bed is not as comfortable "

"Great location, good wifi. Clean room and comfortable "

"great hotel quiet, clean, well design & suportive staff"

"The room was sooo hot we had to open the windows and get a fan to be some what comfortable. It was still stuffy and there was a smell in our room. The room was clean. Definitely more dated than the pictures looked online. The staff was all unhelpful and rude. I interacted with maybe 8 staff members and only 1 was nice to us, 1. The internet was fast, the view was phenomenal, the area was great. The hotel itself left more to be desired. We did get to eat at Vicinity restaurant and that was good . The drinks were awful. My most favorite thing was the view out of our window and walking out of our hotel to see Tower Bridge right there as well as the Thames River. "

"Location of hotel is ideal for taking the Tube as well as enjoying local restaurants."

"This is a fabulous stay. On a quiet street near the underground. Not a far trip anywhere. Rooms are a great size! Definitely recommend!"

"The laundry service was very good."

"Rooms were clean and staff was exceptional. "