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"The staff was great! They are very professional and friendly. Always happy to help us.We stayed in 2 different rooms as we extended our stay. Both rooms were clean, the only complaint I have was the 2nd room had some items to be fixed like the glass panels on each side of the bed that works as side tables. The hinges of the windows were not locked in so we can close the windows. "

"Yes "

"Our second stay at a Sercotel in Spain and it did not disappoint! Lovely breakfast, clean and spacious room, and walkable distance for the sites. Staff was very friendly and helpful. Parking was easy. Be sure to follow the detailed instructions if arriving by car! "

"Excellent"

"Nice location, right at city center. Staff is very nice, giving suggestions and helping calling Taxi. Clean room."

"Hotel was modern with the essence of Granada, the suite was spacious and faced the cathedral."

"Staff were excellent"

"Hotel staff is helpful and the room is spacious and comfortable."

"Barceló Carmen is in a great location for walking to Alhambra and the Arabic/romany quarter. There are lots of options for dinning close by. We did not take breakfast in the hotel-so was not able to evaluate. The room facilities were well thought out and everything was designed well for travelers. I would highly recommend this hotel. "