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"Really enjoyed our stay at the Falstaff in Canterbury. The hotel is in a great location to explore the city and there are lots of good restaurants to choose from in the area. We paid for breakfast included option and it was well worth the price - very good cooked breakfast options, and continental options were adequate - all the food was fresh and nicely presented. We really enjoyed the 6-7pm happy hour in the bar - it's a great idea and a good way to break the day between sightseeing and relaxing into the evening. All staff at the hotel were really friendly and helpful. The room, especially the bathroom, was visibly cleaned to a high standard - the only niggle for me was the fabulous bed side table lamps - they could do with a good dust - they wouldn't pass the Four In A Bed test, let's put it that way. The only advice I would give people is that if you are booking via Expedia, don't be fooled by the lovely photo of the room with a stand alone bath in the room - you think that is what you will get when you arrive, but we didn't. The room we had was really spacious, had a great seating area with sofa etc and a comfy king size bed, but the bath was very firmly in the bathroom in the room we were allocated. If you're looking for romance you might want to liaise with the hotel directly to make sure you get the type of room that you want."

"Great hotel. Friendly staff. Parking wasn't ideal, but great location right in the city."

"Great location in the heart of the town. Quirky little hotel with good continental breakfast. Good value. Thank you Sanjeev for making me feel welcome and being very helpful. I would stay there again."

"Easy to walk to and from city centre. Restaurant hours were very convenient. Breakfast was very good."

"The hotel was great. The rooms were clean, and the staff were very friendly. The breakfast was amazing. Free on-site parking was available. Highly recommended."

"Breakfast is amazing. Loads of parking opposite "

"We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC."

"What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too"

"We stayed in Willow, the staff were so lovely and attentive! They work so hard to make everything nice for you . The balcony was lovely this morning. We did the walk around the nature reserve and boat trip was great! Pete the captain was so nice and very knowledgable. We had the best time and Will definitely come back soon . Thanks to all the staff x"