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"The housekeeping staff were very nice and helpful. Even the staff at the front desk, breakfast area was always well kept, no food on the floor or counters. Even the sitting area for breakfast well kept. "

"Very kind and hardworking, thoughtful staff. Thank you to everyone there for going way above and beyond."

"Clean room, pleasant staff, great stay. Road noise bled into room at night, however, it was a Friday night and I downtown was quite alive. "

"Wonderful time!"

"Very clean and everything was excellent. The room was amazing and we loved it. The staff was very courteous and helpful at all times. When we come back to Charlotte, we will stay here again. Thank you."

"The staff was great and very friendly; however, the room itself was disappointing. We were placed in a handicap-accessible unit with a very small shower and a shower curtain, which was not ideal. The bigger issue was that the shower drain was clogged. Within seconds of turning on the water, there was over an inch of standing water around our ankles. I reported this immediately and was told maintenance would be coming, but from check-in to check-out, no one ever came to address the issue. Additionally, we were charged twice for the room and are still waiting for the second charge to be refunded."

"Valet service was excellent, professional friendly. Check in at bar was easy, free drink when u arrive. Hotel staff friendly. When I booked the room the parking was $45. The hotel changed the rate to $55 as I wasn’t informed. Called hotel and talked to the valet desk and they are going to try and make things right. Nice clean rooms, hot shower. "

"Great stay and comfortable room. The front desk staff was very friendly and professional. The dining staff were polite and friendly. I had a small issue with the sink but the staff were quick to respond and fixed the problem. Overall I had a great stay."

"Friendly people "