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"The room was very clean with updated amenities. The beds were very comfortable. Staff was welcoming and friendly and we appreciated that we were able to check in a bit early. We enjoyed the sitting area off the lobby with the gas fireplace. The only place for improvement was the breakfast. The restaurant was very understaffed for a Sunday morning and the food was rather underwhelming after a long-ish wait. However, huge shout out to the young man working the restaurant during our breakfast service - he was composed, friendly and worked hard to bus tables, take orders, serve as host, and make sure guests had what they needed. Overall, we had a pleasant experience at The Pell, but would skip the breakfast next time. "

"Friendly staff and nice clean room. "

"Very attentive service, surprisingly spacious rooms, and a good gym. Small touches like the sparkling water machines and treats at the front desk like hot chocolate were nice too. Free snacks in the room are a plus too."

"Friendliness staffs, location, and amenities."

"Beautiful room with gorgeous views of the Boston skyline. Kids had a great time using the pool and hot tub even in 20 degree weather. Food options were terrific including Coco Rico and Kestra. "

"Great location "

"This was our third time staying in this hotel. This time we booked a different suite, and it was amazing. We had the best view, room service was excellent, staff was friendly. We will return. "

"The whole experience was amazing from the staff assistance to the complementary room upgrade. 10/10 would stay there again. "

"Beautiful, friendly staff"