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"A surprisingly lovely stay, and with two teenagers, having so many police places to eat and a cinema close by made it an unforgettable evening and tonight They also love the breakfast, especially the little waffle station 👍 Very good value for money"

"The food served at the bar was nice, the restaurant was closed during the day! However the service dad left to be desired. The kids menu has a melon starter which is basically three thin slices. That took 30min to come out. The mains had fallowed 30min after that. And by the time deserts had come out my children had given up on desert. Which I guess it’s a blessing. Don’t order food if you are in a rush, the town has far quicker options."

"The Laguna was a great base to explore Bournemouth. "

"It was like faulty towers and everyone else said so too so wasn’t just me. Whatever cd go wrong did all the time. I’m exhausted and need a holiday to get over such a nightmare. My mother left a day early. I wd hv done too but was visiting my son."

"Ok, for the money just ok, nothing usefull nearby, night porter surly, no showet gel in bathroom, ask for some, didn't get any....bar closed.....but plenty of parking."

"The hotel looks quite sophisticated. The room was spacious and very pleasantly decorated. The staff were very nice and also friendly. We had a nice time in the pool and the spa. The breakfast was plentiful and delicious. All together, it was a fantastic experience."

"Friendly staff, loved the pool! Gym was pretty sufficient too! Had a relaxing 3 nights, would come again :)"

"Booked 3 rooms from the 1st may - 4th may for family and friends. We’re all in our 40s with children. Absolutely disgusting place, carpet floors are noisy when you walk, it’s 2/10 in cleanliness, we found bees, spiders and centipede in the room and bathroom. Does not smell nice at all. Staff also DO NOT clean the rooms, nor do they change the towels while you stay in. The breakfast is slightly bellow standard but on first day they served expired bacon( it stunk and looked green/moldy) I would not stay here again in a million years even if it was free. Also the swimming pool hasn’t worked in a year, same as other amenities like eletric charger."

"Sadly the pool and spa were not open. I was unaware of this when I booked and I was told it was somewhere on my online booking platform if I’d scrolled right down to the bottom. The pool and spa were the main reason I booked this hotel as it was a very special treat for my partner and myself.as we have recently been through stressful times recently and needed a break."