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"Super friendly Staff!! Great location!! Comfortable bed, air conditioner , would come back for sure."

"We stayed here for one night on our way through London Heathrow. It is conveniently close to the airport with several options for transfer (Uber, bus, airport shuttle bus, taxi) We were very impressed with the quality of this hotel. The front desk staff was very friendly and helpful. The bar was large and comfortable and served drinks and a decent menu. The breakfast buffet in the restaurant had a wide variety of excellent choices. Our room was comfortable, nicely furnished and decorated. The bathroom was clean and had nice, quality fixtures and finishes. The HVAC system for the room was the most quiet of any hotel we could remember and had an easy to use thermostat. The bed was comfortable and on the soft side which we liked. We highly recommend this hotel and would certainly stay here again if passing through London. "

"Superior front desk helpfulness. Good breakfast. Service staff for breakfast 10/10 the first day. 5/10 the second morning. Rooms clean. Very quiet and peaceful. Excellent location from Paddington station. Multiple restaurants close by."

"Our visit was a family gift , and from ehen we arrived to when we left it was excellent, staff friendly and helpful, room was clean and well maintained would definitely stay again and would highly recommend to all i know "

"Quiet neighborhood, comfy bed and walkable. "

"Great location and lovely to be by the river."

"Fabulous hotel. Very happy and would give 10/10"

"Very new modern and clean for someone who wants a no-frills hotel. It is in the middle of the action, but consequently, not super easy to get to with bags. That was the only downside."

"From the moment we checked in, Park Plaza exceeded our expectations—upgrading us to a beautiful suite and surprising us with two complimentary bottles of wine. After a full day of travel and sightseeing, unwinding in the wellness center’s serene pool and rejuvenating sauna was just what we needed. Every staff member we encountered was warm, attentive, and genuinely committed to making our stay memorable. Highly recommended for anyone seeking comfort, hospitality, and a touch of luxury!"