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"As of 03/15/26 Tanzania has been experiencing severe flooding. Unfortunately the hotel did not cancel my booking and I was charged over $400 for a hotel I did not stay at. THEY ARE SCAMMERS, BEWARE"

"We booked The Four Seasons for our honey moon and we loved it so much we are already planning our next stay! The views and pool area overlooking the Serengeti was a dream come true and the staff and service was a 10/10 ! A few individuals staff stood out by name I’d like to shout out for their amazing, friendly and knowledgeable service. Annie our transport safari guide one of only a few females was amazing we saw every animal on our list she would contact every other driver to find us the animal we wanted to see. She’s the best. In the hotel restaurant Marwa what a smile and fast and friendly service and hotel staff Anne ( twiga nickname) and Mr Nice. Thank you guys for making our honeymoon amazing ! Also our favorite food dish the mushroom risotto and lasagne 10/10"

"Really enjoyed our stay here. The staff was accommodating, the food was very good, good variety, the rooms spacious and the monkeys friendly. Would recommend to anyone in the area stay here. "

"Clean and modern hotel. Beautiful facilities. Friendly and accommodating staff that is super helpful. Tasty restaurant with amazing breakfast. Aesthetic pool. Highly recommended."

"Internet is inefficient. OK for leisure travelers but tough on business use. Frequent municipal power failures requires better backup generators, and internet required constant re-entering of password. A better automatic reconnect feature is required"

"Hands down best hotel in Arusha. Rooms were spacious and immaculate. Impeccable decor . Spacious lobby to hang around .Staff are excellent from bell boys to reception to dining room staff.Coffee plantation on site from which their coffee is sourced. Coffee is amazing and I bought some to take home. Grounds are immaculately maintained and the boys in the garden even plucked some Guavas for me. Beautiful pool. Breakfast was amazing with a wide spread . They have a workshop for people with disabilities at the back from where we bought merchandise . They allowed late check out on request . Every single person went out of their way to help to make our stay memorable. Highly recommend staying here. All my friends thanked me for booking this hotel for our stay in Arusha "

"Everyone was AMAZING!"

"Great staff. I would not class this as a five star hotel. It is situated outside the city and I was the only guest. Electric kept going off but the staff were really kind. The spa was good but in Aruba you must have a doctor for the spa and the doctor at this spa was missing. Many services were not available because he was not there. "

"staff is great"