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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Travelers can savor American dishes and kids' meals with WiFi access while planning nearby adventures, then unwind at the indoor pool after downtown exploration

Choose dates to view prices

The Holiday Inn Downtown - Mercy Area puts visitors in the heart of city energy. Guests can enjoy a meal at Genevieve Restaurant, find a quiet moment with a book from the hotel's library, or take a refreshing swim in the indoor pool after a day of urban discovery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P7,997
P8,957 total
includes taxes & fees
Apr 12 - Apr 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Des Moines, Holiday Inn Downtown - Mercy Area by IHG is in the city center. Hoyt Sherman Place and Lauridsen Amphitheater are cultural highlights, and some of the area's popular attractions include Des Moines Civic Center and Iowa State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Iowa Events Center or Casey's Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Des Moines travel guide
Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • The City Of Des Moines
    Iowa Events Center
    5 min walk - 0.4 km
  • Casey's Center
    10 min walk - 0.8 km
  • EMC Expo Center
    10 min walk - 0.8 km
  • Des Moines Civic Center
    16 min walk - 1.4 km
  • Hoyt Sherman Place
    18 min walk - 1.6 km

Getting around

  • Des Moines International Airport (DSM)
    20 min drive

Restaurants

  • McDonald's
    8 min walk
  • Jethro's Bbq All Stars
    13 min walk
  • Northern Vessel
    12 min walk
  • Pho 515
    8 min walk
  • Caribou Coffee
    13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel near Iowa Events Center
Located close to Community Choice Credit Union Convention Center and Casey's Center, Holiday Inn Downtown - Mercy Area by IHG provides a free roundtrip airport shuttle, a terrace, and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A ballroom, a front-desk safe, and ATM/banking services
  • 4 meeting rooms, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Apr 12, 2026 start from P7,997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-out is at 11 AM.

Does Holiday Inn Downtown - Mercy Area by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Iowa Events Center and Community Choice Credit Union Convention Center. Casey's Center and Des Moines Civic Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1005 reviews
Rating 8 - Good. 263 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 88 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

Reviews

Verified

6/10 Okay

Jacob

Liked: Cleanliness, staff & service
Didn’t see it
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Adam

Distant parking lot due to “structural issues” of ramp. A/C was poor. Staff were friendly enough and accommodating
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool, It was 8-9 feet. Which is very fun to swim in. The rooms were spacious and everything was neat and comfortable. We didn't really talk with staff but they seemed nice as we were checking-in.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cheryl

Liked: Cleanliness
Lovely, spacious sparkling clean room, but very strange heating & cooling system with a sign on the wall that indicated could only cool in summer. Nothing about spring and when I tried to cool at night to sleep, the temperature went up to 90 degrees! Parking signage at night was a nightmare.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was freezing cold, the room the pool was in was freezing, there was no hot tub, in our room there was a rust stain leaking from the ceiling and draining down the wall staining the tub.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool closed early on a Saturday night. Bartender was RUDE
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
The parking was inconvenient. We had to park across the street from hotel and there was no good notification of this.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Tina

Poor parking situation, no signage off if street for temporary "unloading" area due to construction. We had to lug everything across the street with no luggage cart available. Asked for a close room to friends and was given a room 9 floors above them when the room next door was empty. They went and complained so we got the room in the end, but why was request blatantly ignored? Young gal checking us in was very rude, however the guy that fixed her err or was very understanding. There was a big wrestling tournament going on while there which is fine, but we booked for a pool and our kids were unable to swim when they were free because it was closed. It was open Friday night when we were busy, but was told Saturday they didn't clean it, so they didn't open it. Definitely didn't get the service we paid for.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Tara

Disliked: Amenities
No hot water.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Lisa

Liked: Cleanliness
First, not sure why the hotel parking lot and garbage were closed. We had to park across the street from the hotel, in the Mercy One Hospital parking lot. We wouldn't mind the walk if it weren't below zero and we didn't have to carry our belongings. Secondly, the room walls are super thin. You can hear your neighbor from the top, left, and right. If you want a quiet night's sleep, I wouldn't recommend staying here unless they tear down those thin walls. It was just terrible. Third, breakfast was not included, which was another disappointment. $27 and more for two people for breakfast. At that point, we would rather go somewhere else for a cheaper or better breakfast. Lastly, the staff was nice, and so was the lady working at the hotel bar. Overall, we wouldn't stay there again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yelena

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were excellent. Parking lot was closed for construction with no convenient access. Not aware of this prior to booking. No AC capability in winter time, apparently. Room and hallways were too warm for my comfort.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Lauren

Disliked: Staff & service, property conditions & facilities
I was in a non-smoking room yet woke up to cigarette smoke permeating the room and especially the bathroom. When I told the front desk, they did not react and didn’t offer any kind of discount. I sent a message to the hotel afterwards and never got a response.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

jennifer

Liked: Cleanliness
Hotel was good option for walking to Casey Center for Paul McCartney concert. Lobby was filled with concert goers end of evening, and it took hotel over 30 minutes to open stairwell. People were piled up in lobby, security was nowhere to be found, and front desk didn't have keys to open stairwell. People were tired, had to use bathroom, etc, and it took too long to accommodate the guests needs.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jorge

Goo
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities
The manager was rude and the hotel had working AC’s but did not want to turn it on. The rooms were hot and 88 degrees. Horrible horrible service!!! Would not recommend.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice motel, the parking was undergoing construction. So by the time we got our things packed up into the car, we didn't have time or the desire to walk back in for breakfast. Not the motels fault.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Jeremiah

Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was fine and the front staff was friendly. The room was clean but the air didn't work in the room and the room was very hot. The staff recommended opening the window to help cool the room which helped but the traffic from the highway was extremely loud. If you plan to stay here, bring your own fan. Also, the parking lot is closed due to structural hazard (for over a year) and you have to park a half-block away.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Happy that shuttle was available. Not happy the parking lot was closed. Room was good.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Jeramy

Disappointed

Where do I start. Let’s start with parking. There was no onsite parking during a huge wrestling tournament and with that amount of people at the hotel there was maybe 40 spots and once you left it was a gamble getting back in. After that it’s just little things like being there for 3 nights and never seeing housekeeping. I had to go to the front desk for plastic cups, fresh towels and more toilet paper. Also had to take out my own trash twice. Rooms were very warm as the a/c wasn’t running and the window opens about a inch so the room was just stale air. Surprisingly quiet even with a ton of families there so that was a positive. Another thing that was just more of a disappointment was the hours of the onsite restaurant for dinner, 3 hours is a very short window to offer dinner. The biggest thing was the breakfast buffet. Yougurts were just sitting on hotel pans with no ice, bottles of water and milk in hotel pans with no ice. The hotel pans of eggs, meats and potatoes were just loosely covered with foil. It was just un professional looking.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Tamara

Disliked: Staff & service, property conditions & facilities
For starters, the staff at the front desk didn’t even stand up when we walked in. Our room had no air conditioning. The “limited service” didn’t even include making beds. The parking lot was blocked off so there was not a drive up location to unload luggage.
Stayed 2 nights in Oct 2025