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Dar Es Salaam Serena Hotel

5.0 star property
Travelers relax by the outdoor pool at this luxury hotel near Zanzibar Ferry Terminal, where fine dining and spa treatments create a perfect retreat experience

Choose dates to view prices

The Dar Es Salaam Serena Hotel in Kivukoni welcomes guests with a free breakfast buffet and convenient access to an adjacent golf course. Visitors enjoy the poolside bar, indulge in spa treatments, or try windsurfing and snorkeling while savoring ocean views from the restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P9,978
P12,556 total
includes taxes & fees
Jun 5 - Jun 6

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Policies

Check-in

Check-in start time: midnight; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in fee: 75 percent of room rate
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: TZS 3890.52 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in fee: 75 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 20339

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Dar Es Salaam Serena Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Dar Es Salaam Serena Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Dar Es Salaam Serena Hotel on Jun 5, 2026 start from P9,978, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dar Es Salaam Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dar Es Salaam Serena Hotel?

Check-in start time: midnight; Check-in end time: 2:00 PM. A 75% fee applies for early check-in (subject to availability).

What time is check-out at Dar Es Salaam Serena Hotel?

Check-out is at 10:00 AM.

Does Dar Es Salaam Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TZS 104175.00 per vehicle applies.

Where is Dar Es Salaam Serena Hotel located?

Located in Kivukoni, this luxury hotel is within a 10-minute walk of Dar es Salaam International Conference Centre, Dar es Salaam Botanical Gardens, and Askari Monument. Julius Nyerere International Conference Centre and Nyumba ya Sanaa are also within 10 minutes. Dar Es Salaam Central Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 360 reviews
Rating 8 - Good. 128 out of 360 reviews
Rating 6 - Okay. 34 out of 360 reviews
Rating 4 - Poor. 11 out of 360 reviews
Rating 2 - Terrible. 10 out of 360 reviews

Reviews

Verified

10/10 Excellent

Shehnaz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service throughoutbthe stay. Very friendly and helpful staff. Nothing is too much to ask.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sakhiwo

Liked: Cleanliness, amenities, property conditions & facilities
Staff responsiveness
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Momodou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very friendly and professional staff
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Ariff

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite comfortable from the bed to the shower. The shower water pressure is pretty good but the tub is higher than the bathroom floor so it can get awkward. Also it is closed by a curtain and although I am very careful to close the curtain during a shower some water always ended up on the floor. Some of the bathroom amenities could use some fresh calking or paint. Overall it was a good stay.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Berenice

Liked: Staff & service
Rate this hotel as 5 star when the renovations are complete. Service was fantastic.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great African buffet. Excellent pool and patios
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, consistent each time and across various Serena properties.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly nice people
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service
Stayed 1 night in Aug 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service
1. Good service and welcoming approach of staff. 2. Consistency of experience amongst the various Serena Hotel properties.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Curt Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard centrally located

This is a high end hotel. Good size room with all you need. All staff were extremely polite, to a degree when it became almost annoying: "Good morning, how are you, is there anything I can do for you?". Unclear when the currency exchange office was open. Rich breakfast with lots of choices, including hot courses.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Anu

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Air Con is minimal. Rooms are musty. Bathroom fan is always on and NOISY. Pool was drained without being informed when we made reservations. When it is usable, it is amazing - so this was very disappointing. The staff are always incredible.
Stayed 5 nights in Jan 2024
Verified

2/10 Terrible

Balraj

Disliked: Staff & service, amenities, property conditions & facilities
Did not get room on time and had to wait for 1 hour as the room was cleaned. Terrible service from the staff
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Swami

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was fantastic
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2026
Verified

10/10 Excellent

IVANS

Liked: Cleanliness, staff & service, amenities
Had an amazing stay...Great hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, amenities
Property is located at very nice and centrally. However the property is bit old and room are not renovated. The staff is just amazing, above and beyond to take care of their guests. Restaurent can have a bit of more variety on the buffet breakfast or lunch/dinner
Stayed 2 nights in May 2026
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

RAJ

Liked: Staff & service, amenities, property conditions & facilities
great staff & hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Zdenek

Liked: Cleanliness, staff & service, amenities
Room upgrade
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

sameena

Liked: Cleanliness, property conditions & facilities
Beautiful spacious room Great breakfast selection
Stayed 1 night in Jun 2023