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Sheraton Dallas Hotel

4.0 star property
Open Palette restaurant serves American cuisine in downtown Dallas, where city views, a rooftop garden and nearby attractions await exploration

Choose dates to view prices

Sheraton Dallas Hotel, in the city's heart, offers breakfast and dinner at Open Palette. Enjoy a rooftop garden with city views, a coffee shop, and an outdoor pool. Just steps from Kay Bailey Hutchison Convention Center and American Airlines Center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
The current price is P12,256
P14,637 total
includes taxes & fees
May 24 - May 25

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About this property

Sheraton Dallas Hotel

  • Upscale hotel near Kay Bailey Hutchison Convention Center
  • Close to Dallas World Aquarium and American Airlines Center, Sheraton Dallas Hotel provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Open Palette, offers breakfast and dinner. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • 60 meeting rooms, a gift shop, and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 1840 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and safes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and tubs or showers
    • 50-inch HDTVs with premium channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
  • Breakfast included
  • Pet friendly
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The price is P8,148
P9,615 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150

Service animals are welcome, and are exempt from fees

Up to 35 lbs per pet

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.00 per stay

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.90 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Dallas Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Dallas Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on May 24, 2026 start from P12,256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Dallas Hotel pet-friendly?

Yes, Sheraton Dallas Hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. A cleaning fee of USD 150 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 30.00 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Dallas Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Dallas Hotel located?

Located in Downtown Dallas, this hotel is within 1 mi (2 km) of Majestic Theater, Kay Bailey Hutchison Convention Center, and American Airlines Center. Dallas Market Center is 2.6 mi (4.2 km) away. Federal & Olive Tram Stop and Pearl/Arts District Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1005 reviews
Rating 8 - Good. 182 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Was very happy with my stay at the Sheraton Dallas. Easy check-in. The room was spacious and comfortable and well equipped. The hotel gym is probably the best I’ve ever seen. It’s equivalent to a private gym.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly, and the hotel is beautiful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shawndrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , close by everything, staff friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phillip A

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful!!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
The staff was very nice. The lighting in the rooms was very poor. There was a light out in the bathroom.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities
Nice clean rooms, nice view of downtown Dallas!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service, nice bar and amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
We live staying here. Hotel is so nice and quiet. Staff is so friendly and hotel is very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keyera

Liked: Cleanliness, amenities
Clean room and amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was really good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kennet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
The restaurant, bars, and coffee market were great! Staff were very friendly. The issue was with the hotel rooms. They lacks comfort and modern updates. Mattress was hard and squeaked. Very dated rooms/bathrooms. I could hear everything and everyone in the halls and smell my neighbor in the bathroom as my floor vent was open and unable to shut. The air conditioning fan doesn’t run all night so you can hear a pin drop. Basic channels. I expected more from a Sheridan.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Keyera

Liked: Cleanliness, amenities
Amenities and space
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann-Terrelle

Liked: Cleanliness, amenities, property conditions & facilities
All staff were excellent, especially the staff helping with luggage and parking! Too notch staff. Very helpful at all times and friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Amazing room, staff was amazing, and the food is even better. Brisket, chicken, ribs, etc are smoked each morning at 10am.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

LaDonna

Liked: Amenities
Very nice hotel with walkable eateries
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Anaisa

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and rooms are spacious. we had an issue with the AC not working on our room, and they were able to accommodate us with a new room, but we had to ask several times before being relocated.
Stayed 1 night in Dec 2025
Verified

8/10 Good

HAKEMAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a circus with the Red River game but was worth every penny. Food options are incredible. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sheraton downtown dALLAS EXPERIENCE

very quiet work spaces
Stayed 1 night in Oct 2025