Crowne Plaza Dallas Downtown by IHG

Travelers cool off at the outdoor pool with cocktails or refuel at THRIVE Restaurant before stepping out to explore downtown Dallas's vibrant scene

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Where to?

Dates

January 2026

16

February 2026

Breakfast, lunch, dinner served; American cuisine - Crowne Plaza Dallas Downtown by IHG (Dallas)

Premium bedding, in-room safe, desk, iron/ironing board - Crowne Plaza Dallas Downtown by IHG (Dallas)

Check-in/check-out kiosk - Crowne Plaza Dallas Downtown by IHG (Dallas)

Point of interest - Crowne Plaza Dallas Downtown by IHG (Dallas)

Terrace/patio - Crowne Plaza Dallas Downtown by IHG (Dallas)

Crowne Plaza Hotel Dallas Downtown welcomes visitors with a refreshing outdoor pool and comfortable sun loungers. Enjoy meals at THRIVE Restaurant and convenient dry cleaning/laundry services. Free in-room WiFi and attentive staff enhance the downtown experience.

Good

Popular amenities

Pool
Free WiFi
Air conditioning
Gym
Breakfast available

P5,860 total

includes taxes & fees

Jan 29 - Jan 30

Room options

Check availability for these dates

Tonight

Jan 16 - Jan 17

Tomorrow

Jan 17 - Jan 18

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, City View

Good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Balcony

Good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

30 sq m
City view
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, City View

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
City view
Sleeps 3
1 King Bed

Premium Room, 2 Queen Beds

Good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
City view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

30 sq m
Sleeps 2
1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Sleeps 2
1 King Bed

Standard Room

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

30 sq m
Sleeps 2
1 King Bed

About the neighborhood

Located in Downtown Dallas, a neighborhood in Dallas, Crowne Plaza Dallas Downtown by IHG is near a metro station. Travelers eager for a bit of culture can stop by Cotton Bowl, while those who have shopping on the agenda may want to visit Dallas Market Center and Galleria Dallas. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

Visit our Dallas travel guide

1015 Elm St, Dallas, TX, 75202

What's nearby

Dallas World Aquarium - 3 min walk - 0.3 km
John F. Kennedy Memorial - 5 min walk - 0.5 km
The Sixth Floor Museum at Dealey Plaza - 7 min walk - 0.6 km
Kay Bailey Hutchison Convention Center - 10 min walk - 0.9 km
Reunion Tower - 12 min walk - 1.0 km

Getting around

Akard Station - 3 min walk
Dallas Union Station - 10 min walk
Love Field Airport (DAL) - 18 min drive

Restaurants

‪McDonald's - ‬4 min walk
‪Chick-fil-A - ‬1 min walk
‪Twisted Trompo - ‬4 min walk
‪Sushiya - ‬3 min walk
‪Wingbucket - ‬3 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Hotel near Kay Bailey Hutchison Convention Center

Close to Dallas World Aquarium and Reunion Tower, Crowne Plaza Dallas Downtown by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Other perks include:

An outdoor pool along with sun loungers
Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
Express check-out, express check-in, and a vending machine
A gift shop, 22 meeting rooms, and a ballroom
Guest reviews give top marks for the helpful staff

Room features

All 291 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.

Extra amenities include:

Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with shower/tub combinations and hair dryers
TVs with premium channels
Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

P7,654 total

includes taxes & fees

Feb 1 - Feb 2

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (USD 20 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.35 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Round Bar
THRIVE Restaurant

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Wedding services

Business services

22 meeting rooms
24-hour business center
Computer station
Conference center (30,000 square feet of space)

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (24 inch wide door)
Handrails in stairways (36 inches high)
Lever door handles
Phone accessibility kit
Pool hoist on site
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

1 building
19 floors
Ballroom
Banquet hall
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 35 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 75.00 per accommodation, per night
Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately USD 18.35 per person
Self parking fee: USD 20.00 per night (in/out privileges)
Late check-out fee: USD 25.00 (subject to availability)
Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is recommended for transportation to and from this property

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown

Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Dallas Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Dallas Downtown by IHG?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Dallas Downtown by IHG on Jan 29, 2026 start from P 4,995.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Dallas Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Dallas Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Dallas Downtown by IHG?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Dallas Downtown by IHG located?

Located in Downtown Dallas, this hotel is within a 10-minute walk of Renaissance Tower and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

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Crowne Plaza Dallas Downtown by IHG Reviews

7.0

Good

7.2

Cleanliness

10

Location

7.6

Staff & service

6.6

Property conditions & facilities

10/10 Excellent

Andrew

Dec 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good staff and nice stay will be staying here again definitely

Stayed 2 nights in Dec 2025

10/10 Excellent

Anias

Dec 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice staff, great amenities, easy parking and access to hotel.

Stayed 2 nights in Dec 2025

8/10 Good

Mildred

Jan 11, 2026

Liked: Cleanliness

Friendly staff

Stayed 2 nights in Jan 2026

10/10 Excellent

jasolyn

Jan 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

amazing room

Stayed 2 nights in Jan 2026

10/10 Excellent

Jade

Nov 30, 2025

Liked: Cleanliness, property conditions & facilities

Loved the view from the balcony!

Stayed 1 night in Nov 2025

10/10 Excellent

Tawana

Nov 4, 2025

Beautiful hotel, staff was top notch

Stayed 1 night in Oct 2025

10/10 Excellent

Farra

Jan 9, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When i arrived, i was unaware that they dont take a prepaid card for the deposit. I fly from DC, and didnt have another form of payment. Terri was awesome and let me pay cash!!! The hotel was nice and clean. Good location. The breakfast wasnt very good but it was convenient.

Stayed 1 night in Jan 2026

10/10 Excellent

James

Nov 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Happy hour and dinner were great!

Stayed 1 night in Nov 2025

10/10 Excellent

Jaelon

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Great front desk staff. Definitely will be staying again.

Stayed 1 night in Oct 2025

8/10 Good

RAUL

Oct 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In general, the hotel service was excellent.

Stayed 2 nights in Oct 2025

6/10 Okay

Mahd

Dec 20, 2025

Disliked: Cleanliness, property conditions & facilities

Front staff was friendly, however the hotel in general is not very clean. Carpet wasn’t vacuumed well, servant very dusty and the general condition of the hotel is not great.

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Oct 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, and clean room.

Stayed 1 night in Sep 2025

8/10 Good

Patrick

Dec 17, 2025

Liked: Cleanliness, amenities

Front desk clerk was great, got an early check in and went straight to the room. The heat was the only thing to come out of the vent if on at all. With the system off and the sliding glass door open it finally dropped to 74 °F overnight.

Stayed 1 night in Dec 2025

10/10 Excellent

Rose

Oct 15, 2025

Liked: Staff & service, amenities, property conditions & facilities

Balcony View was very nice and calming - Breakfast was good and fresh. Staff was excellent

Stayed 1 night in Oct 2025

2/10 Terrible

Anna

Dec 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a nightclub attached to the hotel. Would not recommend this hotel if you are with family or children. You have to pay for parking in a public ramp. We did not feel safe when pulling up to the hotel. Near the train station and many homeless people near building. This property was not advertised well.

Stayed 4 nights in Dec 2025

6/10 Okay

Gary

Dec 18, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The pictures on their website are very deceiving. Its an old place that they try to spruce up wirh new lights and furniture. The elevators are awful. But the staff were amazing. The bed was comfortable. But the building needs a complete gut and remodel. I won't stay there again. But it was walking distance to many attractions.

Stayed 3 nights in Dec 2025

4/10 Poor

Oswaldo

Jan 13, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Overall, it was way overpriced for the room we got. The aesthetics of the hotel appears nice but then carefully looking around it is below average for the area and the price. First, the service was not welcoming or friendly or helpful at all. The front desk barely said a word upon our check-in. Then, room we got was clean and decent, no bed bugs, sheets appeared to be clean, the room smelled like humid carpet, there was a huge stain on the bathroom floor from I don't know what, the faucet of the bathroom sink was popping off, there was no hot water coming from the sink, the carpet looked old and dingy, and the wall paper of the bathroom was peeling off. However, the bed was comfortable and the TV worked just fine.

Stayed 1 night in Jan 2026

6/10 Okay

Jason

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean Room Staff was very helpful and the breakfast was really good.

Stayed 1 night in Sep 2025

10/10 Excellent

Ernest

Oct 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice size room

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean, quiet and the staff were kind and efficient. A great stay.

Stayed 5 nights in Aug 2025

6/10 Okay

Bashar

Dec 5, 2025

Liked: Amenities

Room smelled like humidity. The A/C was not working properly we had to call maintenance to change it and we were not able to adjust it. The only good thing about its the breakfast they have many choices definitely not a continental breakfast, staff was very attentive.

Stayed 2 nights in Nov 2025