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Pumas Cusco Hotel

2.5 star property
Travelers step into Peru's living history at this charming Cusco hotel where a hearty breakfast fuels adventures to nearby markets and Inca treasures

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Pumas Cusco Hotel sits in the historic center, blending ancient Inca heritage with modern comforts. Guests start their day with a breakfast buffet before exploring the nearby Plaza de Armas and San Pedro Market, all while staying connected with in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in time starts at 11 AM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 5.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 10239439689

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Pumas Cusco Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Pumas Cusco Hotel?

Check-in begins at 11 AM.

What time is check-out at Pumas Cusco Hotel?

Check-out is at 10 AM.

Does Pumas Cusco Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 5.00 per vehicle applies.

Where is Pumas Cusco Hotel located?

Located in Zaguan del Cielo, this hotel is within a 15-minute walk of Plaza San Blas and Plaza de Armas. Hatunrumiyoc and San Blas Church are also within 10 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

9.2

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Great hotel. Room and bathroom were clean and in good condition. Staff were amazing, especially when we had an issue with a tour company. The gentleman did everything he could think of to help us. We were there in July, which is Peru’s winter and there is no heat so the rooms were quite cold. But there was hot water, soap and toilet paper. 10 minutes walk to plaza de arms, good location. I would for sure stay here again.
Stayed 5 nights in Jul 2018
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención recibida fue excelente, muy buena comunicación al respecto aclarando dudas. Tienen que mejorar algo el desayuno y el sistema de agua caliente. Todo lo demás me siento satisfecho.
Stayed 6 nights in Apr 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários do hotel são muito atenciosos e educados o hotel é limpo e a cama é confortável. A localização do hotel não é muito boa, pois é longe da Plaza de Armas.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Bjørn

Disliked: Staff & service

Horrible hotel

Horrible service and hotelrules...! I had to discuss with them for half an hour to bring a friend to my room, doring mid-day.. They finally gave permission, but clocked it and gave us an hour, with the messege "1 min late, and you'll have to pay for a full day"...! Their attitudes are horrible, they won't take your dollars, and they have a way of making you feel like it is inconvenient for you to be there....!! Horrible experience, and horrible hotel.. Do NOT go here...!
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confiable

Excelente
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

Muy amables
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020