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"Excellent staff. Nice hotel."

"Beautiful facility, comfortable beds, delicious breakfast and kind, attentive staff. Very close to parque Calderon (UNESCO world heritage site). Stayed here for a few days several years ago and the hotel staff arranged a tour to Cajas National Park. "

"The hotel is a boutiquish hotel with an excellent staff I would recommend it as a good value"

"From the moment we walked until we left it was fantastic. The staff was great and many spoke English. The breakfast buffet was one of the best I've had, our dinner at Aruna was very good. My wife and i both loved our massages at the spa. Super safe neighborhood big comfy rooms... stay here:)"

"Amazing hotel great customer service and location"

"Overlooked the Tomebamba River and was very relaxing. It was advertised as a studio but it was actually a one bedroom/ 2 bath unit with open kitchen and living area plus a nice balcony. There was a coffee shop/ cafe next door that was also nice and the employees were always helpful and the food was good."

"La propiedad está al lado de un centro comercial lo que le hace muy bulliciosa y si pides cambio de habitación te ofrecen hacerlo pero te advierten que la calle es más bulliciosa aun. La piscina no estaba disponible y no nos avisaron eso en el check in. Tuvimso que quejarnos para que nos dejen usarla 1 día. Era feriado de semana santa y entiendo que la tarifa suba pero unos conocidos en Cuenca me hicieron saber que "nos cobraron como a extranjeros" osea no sentí que el costo beneficio de un hotel de ese valor lo valió para nada."

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"I booked the room with Expedia but, when I arrived, no room was available."