Take advantage of free cooked-to-order breakfast, a free grocery shopping service, and a terrace at ITZA Hotel Boutique Internacional. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Located in Cuenca, ITZA Hotel Boutique Internacional is in the historical district. Sombrero Museum and Museum of the Aboriginal Cultures are cultural highlights, and some of the area's activities can be experienced at San Francisco Plaza Market and Plaza Rotary Market. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104
What's nearby
Calderon Park
2 min walk - 0.2 km
New Cathedral of Cuenca
2 min walk - 0.2 km
Río Tomebamba & Calle Larga
10 min walk - 0.9 km
Convent of the Assumption
2 min walk - 0.2 km
San Francisco Plaza Market
3 min walk - 0.3 km
Getting around
14n - Antonio Borrero Station
3 min walk
Gaspar Sangurima Tram Station
8 min walk
Cuenca (CUE-Mariscal Lamar)
11 min drive
Restaurants
Balcon Quiteño
6 min walk
Chocolateria Dos Chorreras
3 min walk
Raymipampa
2 min walk
Coppelia Restaurante
5 min walk
Mansion Matilde
3 min walk
About this property
ITZA Hotel Boutique Internacional
Upscale hotel located in Downtown Cuenca
Consider a stay at ITZA Hotel Boutique Internacional and take advantage of free cooked-to-order breakfast, a free grocery shopping service, and a terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe
An elevator, a porter/bellhop, and concierge services
Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
Select Comfort beds and down comforters
Heated floors, rainfall showers, and hair dryers
52-inch Smart TVs with premium channels
Wardrobes/closets, a personal chef, and free tea bags/instant coffee
Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
2 restaurants
Restaurants on site
ITZA WHISKY LOUNGE
SANTO PLACER
ZAZA 360
Things to do
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Portable shower seat
Stair-free path to entrance
Transfer shower
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
Communal living room
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Bathrobes
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
52-inch smart TV with premium satellite channels
Food and drink
Champagne service
Chef service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Desk
Electrical adapters
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Is ITZA Hotel Boutique Internacional pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at ITZA Hotel Boutique Internacional?
As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at ITZA Hotel Boutique Internacional on Aug 31, 2026 start from P8,945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at ITZA Hotel Boutique Internacional?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at ITZA Hotel Boutique Internacional?
Check-out is at noon.
Does ITZA Hotel Boutique Internacional provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of USD 25 per vehicle applies.
Where is ITZA Hotel Boutique Internacional located?
Located in Downtown Cuenca, this hotel is steps from Calderon Park, Church of Santo Domingo, and New Cathedral of Cuenca. Convent of the Assumption and San Cenaculo Church are also within 10 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.