Cua Duong Hotels

"We loved our five day stay at Golden Topaz. It was our escape to paradise. Place is clean and staff are extremely helpful, especially front desk team. Breakfast had good selection of hot and cold dishes and delicious fruits. Place was the cleanest we stayed in Vietnam so far. We would definitely come back to this resort."

"I would recommend this property to anyone visiting Phu Quoc. It has very courteous staff and all the modern facilities. If travelling with kids , this place has lot to offer. Located near to the attractions with free VinBus shuttle service throughout the day. If I visit Phu Quoc again, this will be my stay."

"We traveled with four kids from ages 8 to 17 and had a blast! Something for everyone and it’s easy to get around the area either by walking on the beach or catching a ride via Vinpearl. Had the most relaxing massage and facial while here too! Would definitely come back."

"Not 5* resort,good 4 stars with varieties of breakfast,bad odours mostly every days ( stay for one week) technical problems btw very good price per night,beach well maintained,some live activities in week end .very good view from our room (residence side) Aura beach club did not respect the reservations, we end up to eat every night in Islander restaurant ( very nice staff and service), Movenpick could not compare with 5 * intercontinental resort,Anantara,AnNam in VN or Dusit Thani in Bangkok. "

"Amazing staff, nothing too much trouble. Very relaxing resort, wasn’t too keen on the open aspect of the rooms, we had quite a few bugs in our room each night. Thankfully there is a mosquito net. I suppose the eco emphasis is for no unnecessary waste and too many mod cons, although a hairdryer would have been useful."

"Overall, the experience was only nice because of the proximity to the beach and the sunsets. Other than that, it has been such a disappointment. The cleanliness standards are so low - the food was left outside door, multiple staff walk past the door and no one cleared it. Ants were all over the place. The AC was leaking water, wasn't cooling the room despite maintaining it at a constant 18 degrees. The staff were a cherry on top of this, so hostile, rude and incompetent. Brace yourself with a lot of patience before you decide to enter the place."

"If you are planning to go to Grand world vinwonders or the Safari. This a great option. Shuttle service from the airport was eay and convenient and getting to all these e places are super convenient as well due to the free shuttle service "

"This place can’t be 5 star resort. I would say 3.5. By the pool - No wi-fi connection, - No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening. Room - they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum, - more than half of the electrical outlets had something stuck inside and could not be used, Restaurants - overall really pricy for Vietnam if you didn’t go for all inclusive package. - 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet, - Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly, - Spanish restaurant has more options but just ok quality, - Burger/ street food restaurant is the place we used the most. Lots of options and good quality. I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc. Rather go back to Phuket or Bali on my next beach holiday."

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."