Cruz Santa Hotels

"We had a fantastic stay here. Check in was simple. We arrived a little early due to flight times but were able to store our bags and start using the facilities straight away. Then, when our room was ready, we had a lovely spacious and clean room overlooking the pools. Ery and Blue on the entertainment team were outstanding, full of of fun and enthusiasm throughout our stay for all of the daytime and evening activities. They were joined by Hector and Romen, two trainees, who quickly established themselves in the entertainment team and the four of them really made our holiday. Unfortunately, the day that Ery and Blue were both off, the cover staff (Laura) was a little lacklustre. The food was very good and definitely one of the better all-inclusive buffets I have experienced. There was good variety and always being topped up in both the main restaurant and the snack bar. The check out experience was a little disappointing. The reception staff were more interested in checking in new guests early than letting us check out. If our transfer to the airport had been any earlier, we may have had a problem. All in all, a very lovely stay and we will return"

"Everything about the hotel speaks class and luxury, the view is breathtaking, the staff were helpful, we were given a glass of juice as we checked in. The breakfast is far better than anywhere I’ve stayed, the room was well maintained and I’d definitely be staying at Atlantis mirage next time I visit Tenerife. If you have a lot of activities planned within Tenerife I’d advise you to leave a day out to enjoy the amenities of the hotel."

"Lovely hotel with incredible views over the sea, very nice pool, good location with restaurants etc nearby and a 15 mins walk to the main part of Puerto de la Cruz (a bit steep on the way back). Plenty of parking within 5-10 mins walk. Breakfast is good, only negative is that the lifts are quite slow. "

"I recently stayed at Hotel Atlantic El Tope and overall had a pleasant experience, especially considering the price and location. The hotel is set slightly uphill, which means you get beautiful views over Puerto de la Cruz and even the ocean from certain rooms and the pool area. The walk back up can be a bit tiring, but taxis are cheap and quick if needed. The rooms were clean and comfortable, though a bit dated in terms of decor. Housekeeping was consistent, and I appreciated the balcony space—it really adds to the experience, especially in the evenings. The pool area was one of the highlights. It’s spacious, never felt overcrowded, and offers great views. There’s also a bar nearby, which makes it easy to relax during the day. Food was decent but not exceptional. Breakfast had a good variety, but dinners could feel repetitive after a few days. If you’re staying longer, I’d recommend exploring local restaurants in town for more variety and authentic Canarian food. Staff were friendly and helpful throughout the stay, always willing to assist with directions or general questions. Tips for future travellers: * Request a room with a sea view—it’s worth it. * Be prepared for the uphill walk back to the hotel. * Mix hotel dining with local restaurants for a better food experience. * Great base if you plan to explore northern Tenerife rather than just stay in a resort. Overall, it’s a solid choice if you’re looking for a relaxed stay with great views and good value for money"

"Loved this hotel "

"The property is in the ideal location with everything you could possibly want in a hotel. Gym, pool, hydrotherapy, spa, bar, restaurant. Absolutely wonderful stay. I will stay here when I come back. "

"Excellent buffet breakfast and dinner, nice view, good deal in happy hours Good price for what they offer Staff very helpful and nice Areas for improvement: parking limited at time, WiFi weak at times and they charge for use the safety box in the room"

"Beautiful hotel. Comfortable beds. Greta location. Friendly and helpful staff. Could not ask for more."

"Amazing breakfast and dinner. Spotless! You can feel the hotel had its splendid times in the past with all good quality finishings of the room and jetted bath. The resort has many things for a family holiday including tennis court, small but good gym, kids club, big pool for families and all the entertainments for kids as well. I have to say it’s my first time seeing staff cleaning a plant leaf by leaf! The furnitures are old but they are spotless! The staff love their job and they do a good job as well! We had issue with one room and got a new room without any issue. My boy was sick and they gave kettle free of charge, which is usually 5 euros otherwise. The only thing that worth mentioning but deff not the hotel’s fault is that the location in on the cooler place of Tenerife. If you want to go to sea activities like scuba diving etc, you will need to drive just move 1hr to the other side, the sunny side of Tenerife. To us, we drive around 2:30hrs a day. For a week, it builds up, but we don’t really mind. Preferring staying in a quiet place!"