Crumlin Hotels

"Great hotel"

"The hotel and the staff was excellent. We would definitely stay again and would recommend to anyone"

"Staff were lovely, room itself was poor. Bathroom had dreadful water pressure. Took 45+ mins to run a bath. Silicon seals were all very poor on the bathroom, broken tiles repaired with gobs of silicon sealant. No spoons for the tea or coffee, room very hot, had to open windows, and put the small desk fan on. However, the sound of busy Belfast streets left us without much sleep. Staff were lovely, but the company need to really invest in that building for it to retain its potential. Really close to main Belfast and bus station. "

"I stayed at Leonardo Hotel Belfast with my family during a busy weekend, and unfortunately the experience fell short. We booked a room for four (double bed + sofa bed) with city view, but had to move as the sofa bed was broken. The option presented was a smaller room (double + single bed) overlooking a noisy alley due to garbage and laundry activity. We understood the hotel was full, but it was a clear downgrade. Housekeeping was inconsistent. Despite requesting service, our room wasn’t cleaned until day two, and one staff member responded abruptly when we enquired “not my room”. When housekeeping did arrive, it was at 4pm—just as we returned to get ready for the evening and in the end wasn’t ever cleaned well. There were also basic comfort issues: the single bed was unstable and rolled when you sat on it, and we were initially given only one towel for a room meant for four guests. Finally, the in-room tech felt outdated. The smart TV wasn’t properly connected and didn’t allow access to streaming services like Netflix, which feels standard in most places. While we appreciate how busy the hotel was, these issues impacted our stay. Improvements in room maintenance, housekeeping responsiveness, and basic amenities would make a big difference."

"Hotel is in a great location for discovering Belfast. Rooms were spacious, clean and modern. The breakfast buffet was also great with lots of variety. "

"Nice hotel perfect central location"

"Breakfast was very good. Room was clean and comfortable. Staff were very friendly and helpful. "

"Didn’t use all the amenities, but a very well located hotel (we walked everywhere) with excellent, very helpful staff."

"Great hotel. Key card wiped twice as it was close to our phones Bit daft in 2026 must be an easier way"