Crossgates Hotels

"The car park was good and the bar was with a lot of choice of whatever you fancied to drink Breakfast was good and the staff were very friendly and helpful, nothing was too much trouble. Location was perfect, easy access to local bus service. The hotel was very clean . Fires were lit to add to the lovely feeling of comfort "

"The staff on check-in were very helpful and friendly. Parking was convenient. Our room 204 was large and very comfortable and warm with a fabulous view over the beach and Abbey. Nice breakfast room with an excellent variety and choice of food. Excellent position for reaching town easily. Really enjoyed our short stay. "

"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Huge car park. Access to load and unload car. Very dog friendly, beaut snacks for dogs in reception. Staff were lovely and friendly. Room 201 fabulous room, view was breath taking. Lovely toiletries in room. Bed was huge and so comfy. Meal was lovely, breakfast was very tasty. Loads of walks from hotel. We will definitely be back. Will be recommending to our friends and family "

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Room clean and pleasant. We didnt sleep well as mattresses uncomfortable, we could feel the springs."

"Wonderful hotel Amazing views from the suite Lovely welcome and staff very polite and helpful "

"Staff very friendly and helpful. Room was clean. Food was very good. "

"Lovely quirky old hotel, friendly staff and huge bathroom. Very convenient for town and a lively green space as a garden. Perfect parking, ideal for us for a family vusit to Malton."