"The hotel is great, only a few minutes from the airport. They have an extra early breakfast option if you're off earlier than when they serve breakfast, which is awesome. The room was clean, bed nice and comfy. I'd stay here again, if they do something about their reception staff. Calling to let them know you're waiting for the airport shuttle was fine. After a 25 minute wait, I called again to ask what happened to the shuttle. The female on the other end couldn't understand a simple question "I'm at bus stop c, outside T3, where's the shuttle bus?" "Let me put my colleague on" she said. Another female says "hello, what's the problem?" I repeated my question to which she replied "are you sure you're outside T3?" Then there were a few more back and forth how did you get to the airport, you're not at the airport then, you're at the bus station, you're at the train station.... She even asked me to ask someone next to me where I was! In the end I actually said to her "do you think I'm blind? I'm looking at this big building that had a big T3 on it, I turn around, look up and I'm right under a sign that says bus stop C." Which she then replies "the shuttle bus is on the way" and hung up. The bus turned up 10 minutes later. With that said, her English was perfect, I'm an American lass so shouldn't be that hard for her to understand. Btw, the shuttle bus driver was absolutely brilliant! All in all, I'd probably stay there again 🙂"
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