Crathorne Hotels

"Nice clean hotel in a great location for exploring. "

"Front of house staff were extremely helpful."

"Beautiful property. Pulling in the drive is stunning. The interior is well decorated. The building itself is obviously older and it shows in certain areas: the toilet was unreliable, small cracks, bit of discolouration on tiles, and the pool floor isn’t sealed well so it has bumps and bounces. The room we booked for a family was perfect. The separation wall made the room feel much bigger and the kids loved having their own space. The TV selection was very basic and the TVs themselves were very slow. The staff were all wonderful and very helpful. I did have to ask a lot of questions as some information wasn’t given initially but it wasn’t too inconvenient. The swim times for children was a bit annoying because we had to plan our day around it but I understand why they’re in place. We just would have liked a bit more freedom to choose when we wanted to go rather than set times. The bed we had wasn’t super comfortable, the mattress slanted on the edge. The pillows desperately need an update. They were very flat and offered no support. However the kids single beds were comfortable for them. The restaurant menu looked good but was expensive so we chose to eat elsewhere. Except for dessert which we did get through room service. The sticky toffee pudding was top 3 best we ever had. The grounds are vast and great for a wander. Overall, good stay. We would stay again as the experience itself outweighed any issues we had."

"Stayed here many times before and the hotel is always immaculate. Didn’t make breakfast due to a late night but couldn’t fault much apart from being at the rear of the hotel with no view at all. Staff are always friendly and helpful too. "

"Good job"

"Great family room with so much space for us all, met at reception in the evening by lovely helpful staff. The bar area was lovely, breakfast with plenty of choice and a nice garden and park area for us in the morning before our travel"

"There is no Spa/lux feel to this hotel; as you walk in, the reception area is just in the way between the eating area and the bar. the staff are really lovely. The room smelled a bit of damp, the bathroom was so tiny you could barely turn round/get to the loo and it all needed a deep clean. Bed was comfy. There was no soundproofing I could hear the tv in the next room - it was like it was in my room. All old fashioned and not in a ‘faded glamour’ way. Needs a refurb. So disappointing for the wonderful cliff side location"

"Wonderful, beautiful room excellent surroundings, welcoming staff and an upgraded to top it off, many thanks."

"Bathroom is very neglected. Dirty around the shower screen and the bath panel was rotten. Rest of the room was clean "